MEET OUR TEAM

SVP, Enterprise Supplier Management

Bob leads PTN’s supplier strategy, with a focus on lowering costs for franchise owners, strengthening vendor agreements, and building confidence in the value PTN delivers. His background includes supply chain consulting and senior procurement leadership positions, where he led large-scale sourcing and purchasing operations. A Clarkson University and University of Michigan alum, Bob enjoys a great ribeye and time on the golf course. When he’s not working, you’ll often find him golfing alongside his son.

Director of Strategic Sourcing

Craig heads up PTN’s sourcing team, bringing a strategic approach to understanding brand needs, collaborating with stakeholders, and executing with purpose. With a background in home improvement TV and a prior role as a brand Director of Systems, Craig brings a unique perspective and deep industry knowledge to his work. A true New Yorker and University of Vermont alum, Craig enjoys cooking, tackling home renovation projects, and watching bad reality TV. When he’s not at work, he tries to find time to travel or hit the ski slopes.

Financial Reporting Manager

Christina manages all vendor-related financial processes, ensuring accurate data, timely payouts, and support for all of our stakeholders. A Tarleton State University alum and a Neighborly associate for more than 25 years, Christina loves being on vacation and makes the most of every day of PTO she’s earned. She’s a mom to twin teenage girls, who are now her newest chauffeurs.

Vendor Relations Manager

Kelsey leads our Vendor Relations team, which focuses on connecting vendors with the Neighborly network, coaching vendors on engagement strategies, and working with brands to coordinate vendor participation at events. A Tarleton State University alum, Kelsey has been with PTN for almost a decade and has established herself as a leader in improving processes and fostering effective collaboration across the team. Outside of work, you’ll find her on the golf course or at a live music concert.

Brand Marketing Manager

Kathleen has more than a decade of experience with the team, giving her a deep understanding of PTN’s history, brand, and evolution. She loves turning ideas into engaging content, bringing the PTN brand to life, and creating a team culture where people feel supported and connected. An alum of the University of Oklahoma and Texas Tech University, Kathleen loves reading, traveling, and spending time with her husband, young son, and two pups.

Franchise Relations Manager

Reed manages our Franchise Relations Team, which supports franchise owners through strategic outreach, education on vendor programs, and support tailored to their business needs. A University of Arkansas alum and former mascot, Reed’s now a dad of four and always on the go. He loves hiking and seeking out new experiences, but his favorite meal? Still his mom’s chicken fried steak — a classic that’s tough to top.

Sourcing Manager

Darius’s previous experience as a Franchise Business Coach offers valuable insight into the sourcing challenges and operational expenses franchise owners face, which helps him lead buying councils for several brands and identify opportunities that meet their supply chain needs. A Baylor University alum, Darius also serves on the Waco City Council. Outside of work, you’ll find him talking about films or enjoying one of his latest favorites.

Category Manager, Indirect Sourcing

Adrienne brings more than 13 years of procurement experience with one of the country’s largest grocery retail and foodservice distributors. A Baylor University alum, Adrienne loves true crime podcasts, speaks French fluently, and is working on her Spanish. Outside of work, she’s watching her kids play sports or heading to Round Top, especially during Antique Week.

Category Manager, Fleet

Jessie has nearly 20 years of fleet operations, logistics, and management experience. His focus is on developing PTN’s fleet program, from vehicle acquisition to fuel savings and telematics, helping franchise owners build out their fleets more economically and efficiently. A University of North Texas graduate, Jessie loves all things outdoors, LEGO builds, and small engine repair.

Procurement Specialist

Brandon leads buying councils for several brands, while his deep dives into data and research help the sourcing team streamline processes, understand spend, and uncover opportunities. A Baylor University alum, Brandon enjoys BBQ, pro wrestling, and collecting hats — he owns more than 200! When he’s not working, you can probably find him playing music around town, with a Cherry Coke Zero in hand.

Vendor Relations Specialist

Tiffany provides dedicated support to our vast network of preferred vendors, ensuring they have the resources and connections they need to thrive within PTN. Originally from Tulsa, Tiffany is a proud Oklahoma State University graduate and a collector of all things Hello Kitty. Away from work, you can find Tiffany running, playing with her Maltese puppies, Ollie & Linus, or attending baseball games with her husband.

Franchise Relations Specialist

Jalyn is a Franchise Relations Specialist supporting Real Property Management^® and Junk King^®. A Tarleton State University alum, she helps franchise owners navigate PTN resources, connect with essential suppliers, and uncover savings opportunities. Outside of work, Jalyn enjoys walking her dogs, Reba and Bonnie, and escaping to St. Thomas with her husband whenever she can.

Franchise Relations Specialist

Tigo supports HouseMaster^®, Rainbow Restoration^®, and ShelfGenie^®. Originally from Ethiopia and a former flight attendant, Tigo brings an intentional approach to customer service and is a strong advocate for franchise owners. She enjoys hiking, writing poetry, and listening to classical music. Her happy place is church, where she finds time to connect, reflect, and recharge.

Franchise Relations Specialist

Krissy supports Five Star Painting^®, Molly Maid^®, and Mr. Appliance^®. A former franchise owner and aerobics teacher, she’s a beaming ray of positivity and encouragement to everyone she meets. Krissy graduated from Colorado State University and loves yoga, motivational quotes, and self-help podcasts. Outside of work, she enjoys spending time with her toddler twins and two pups, Dara and Gabriel.

Franchise Relations Specialist

With a background in sales, marketing, and account management, Hannah supports Dryer Vent Wizard^®, Window Genie^®, and Mr. Electric^®. She’s a proud Arkansas Razorback (WPS!) and keeps the team in stitches with her quick wit and fun spirit. When she’s not working, she loves Fortnite, Sabrina Carpenter, and settling in for a good TV binge, like re-watching Gilmore Girls with friends.

Franchise Relations Specialist

Rachelle supports The Grounds Guys^®, Lawn Pride^®, Mosquito Joe^®, and Mr. Handyman^®. With experience as a store manager in the retail and restaurant industries, and as the current co-owner of a well-loved local pizza spot in Waco, Rachelle has a strong appreciation for operations, customer experience, and the realities of small-business ownership. Originally from Spokane, Washington, Rachelle has a full house with two kids under two, four dogs — Oscar, Buddy, Millie, and Seguin — and her cat, Stormee.

Franchise Relations Specialist

Kaitlyn supports Aire Serv^® and Glass Doctor^®. She’s one of the PTN team’s resident HubSpot queens, helping improve productivity, manage stakeholder interactions, and automate essential tasks. A University of South Florida alum, Kaitlyn enjoys getting lost in a good mystery book, listening to Taylor Swift, and playing pickleball. Her favorite food? Breakfast — any time, any day!

Franchise Relations Specialist

Brittany supports Mr. Rooter^® and Precision Garage Door Service^®. As one of the team’s HubSpot queens, she’s a go-to resource when we’re building new systems, workflows, and pipelines. A University of Texas at Austin alum, Brittany proudly roots for her Longhorns and enjoys true crime podcasts, reality TV, and Broadway shows. Her favorite role is being an aunt to her sweet nephew — though she’ll never say no to a good nap or Mexican food.

Communications Specialist

As a Communications Specialist, Lexi brings creativity and enthusiasm to the PTN team, with a genuine dedication to making our brand shine. A proud Texas State University alum, she enjoys bringing ideas to life through clear, thoughtful communication and engaging content. Outside of work, Lexi loves spending time with Mia, her yellow Lab, and can usually be found wherever the vibes are calm and cozy!

Vendor Account Specialist

Belle supports vendor-related reporting, invoicing, and payments for the PTN program. Originally from Washington State, she’s a UFC fan and is often at fight promos on the weekends, cheering on her husband, who competes in MMA. Outside of work, Belle enjoys reading, exploring the beaches of the PNW, and spending time with her three dogs, Arrow, Naila, and Hank, and her cat, Fidel Catstro.

Mascot

Dinero is our beloved mascot — a piggy bank that represents two things at the heart of PTN: helping business owner save money and time. Our programs help reduce operating expenses and protect margins, while our team takes care of the details so all franchise owners can stay focused on their business and get more value from every purchase.